Refund Policy

14-day money-back guarantee

If ReadyCue isn't working for your brain, email us within 14 days of your first payment and we'll refund it in full. No form to fill out, no explanation required.

Monthly renewals

Renewal charges are generally non-refundable, because you can cancel at any time before the next billing date. That said, if you were charged for a month you didn't use — you forgot to cancel, you were double-charged, or something on our end broke — contact us and we'll make it right.

Team plans

Team plans are billed per seat. Removing a seat stops billing for it from the next cycle. The 14-day guarantee applies to the first team payment.

How to cancel

Cancel from your account settings at any time. Your plan stays active until the end of the period you already paid for, then simply stops. Your data stays available on the free tier, and you can export everything as JSON before or after cancelling.

How to request a refund

Email support@readycue.app from the address on your account with the word “refund” in the subject. We reply within 2 business days and approved refunds are returned to your original payment method, typically within 5–10 business days depending on your bank.

Free and beta accounts

Free and beta accounts are never charged, so there is nothing to refund. Upgrading from a beta account starts the 14-day guarantee from your first paid charge.

Exceptions

We may decline refunds for accounts terminated for abuse of the service, or for repeated refund requests on the same account.